🔒 Privacy Policy
How Ukrainian Domains collects, stores and protects your personal data — FOP Demchenko D.B.
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General Provisions
Basic principles of personal data protection
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Ukrainian Domains (FOP Demchenko D.B.) is committed to protecting your privacy and personal data in accordance with the Law of Ukraine "On Personal Data Protection" and international GDPR standards.
📋 Document details
| Data Controller | ФОП Демченко Д.Б. |
| Website | ukrainiandomains.com.ua |
| Contact | info@ukrainiandomains.com.ua |
| Legal basis | Law of Ukraine "On Personal Data Protection" |
| Version | 1.0 · 2025 |
⚖️ Key principles
- Lawfulness — data is processed only with a legal basis
- Purpose limitation — data is used only for stated purposes
- Data minimization — we collect only what is necessary
- Accuracy — we maintain data up to date
- Security — data is protected from unauthorized access
- We do NOT sell personal data to third parties
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Data We Collect
Types and categories of personal data
👤 Registration data
- Full name (first name, last name, patronymic)
- Email address
- Phone number
- Postal address (for legal entities and invoicing)
- Company name and EDRPOU code (for legal entities)
🌐 Technical data
- IP address of the device
- Browser type and version
- Date, time and duration of visit
- Pages viewed on the site
- Cookies (see section 8)
💳 Payment data
ℹ️
We do NOT store full payment card details. Payments are processed by certified payment systems (LiqPay, Privat24). We only receive confirmation of payment and the invoice number.
🎯
Purpose of Processing
Why and how we use your data
✅ Permitted purposes
- Providing domain registration and hosting services
- Creating and maintaining a personal account
- Issuing invoices, acts and payment documents
- Technical support and resolving user requests
- Sending service notifications (expiry, renewals)
- Preventing fraud and ensuring security
- Compliance with legal requirements and court orders
✕ What we DO NOT do
- We do not sell personal data to third parties
- We do not use data for advertising without consent
- We do not transfer data to countries without adequate protection
- We do not process special categories of data (health, religion, politics)
🛡
Storage & Protection
How long we store data and how we protect it
⏱ Retention periods
| Account data | While the account is active + 3 years |
| Payment documents | 7 years (legal requirement) |
| Technical logs | Up to 12 months |
| Support correspondence | 3 years from last request |
| Cookies | Session or up to 12 months |
🔐 Security measures
- All connections are encrypted via SSL/TLS
- Passwords are stored in hashed form (bcrypt)
- Two-factor authentication available (2FA)
- Access to data is restricted — only authorized personnel
- Regular security audits and server vulnerability checks
- Data is backed up daily
🤝
Third Parties
When and to whom we may transfer your data
ℹ️
We transfer personal data to third parties only in the cases listed below. In all cases, recipients are obliged to maintain confidentiality.
📋 Permitted transfers
| Hostmaster.ua | For domain registration in .UA zones (required) |
| ICANN | For international domain registration and WHOIS |
| Payment systems | LiqPay, Privat24 — for payment processing |
| Law enforcement | Only on the basis of official legal requests |
| Courts | Only on the basis of court orders |
🌐
WHOIS & Domain Data
Features of public data when registering domains
⚠️
Important: By registering a domain, you agree that some of your contact data may be published in the public WHOIS database. This is a mandatory requirement of registries (Hostmaster.ua, ICANN) and cannot be restricted by the registrar.
📋 What goes into WHOIS
- Domain owner name (Registrant)
- Technical and administrative contacts
- Domain registration and expiry dates
- DNS server information
✅
Your Rights
Rights of the data subject under Ukrainian law and GDPR
✅ You have the right to
- Access — request information about what data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of data if there is no legal basis for processing
- Portability — receive your data in a structured, machine-readable format
- Restriction — restrict the processing of your data in certain cases
- Objection — object to the processing of your data for certain purposes
- Withdrawal of consent — withdraw consent for data processing at any time
✓
To exercise your rights, contact us at info@ukrainiandomains.com.ua. We will respond within 30 calendar days.
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Cookies
How we use cookies and similar technologies
🍪 Types of cookies we use
| Essential | For site operation and authentication. Cannot be disabled. |
| Functional | Remember language, settings and preferences. |
| Analytical | Site traffic statistics (anonymized). |
ℹ️
You can manage or disable cookies in your browser settings. Disabling essential cookies may affect site functionality.
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Contact DPO
How to contact us on privacy matters
📞 Contact details
| Controller | ФОП Демченко Д.Б. |
| info@ukrainiandomains.com.ua | |
| Phone | +380 67 307 02 83 |
| Postal address | 61003, Kharkiv, P.O. Box 1818 |
| Response time | Up to 30 calendar days |
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If you believe your rights have been violated, you have the right to file a complaint with the Ukrainian Parliament Commissioner for Human Rights (Ombudsman) at ombudsman.gov.ua.
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Contacts
info@ukrainiandomains.com.ua
+380 67 307 02 83
Kharkiv, Ukraine
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